Privacy Policy
Effective date: February 24, 2026
1. Introduction
Welcome to Triviolt. We’re committed to keeping your data safe and being transparent about how we use it. This policy explains what we collect, why, and the choices you have. It should be read alongside our Terms of Service.
2. Information We Collect
We collect only what’s needed to make Triviolt work for you:
- Account info — your email, display name, and sign-in method (Google or email/password).
- Quiz & progress data — scores, streaks, and learning milestones so you can track your journey.
- Payment info — handled securely by Stripe. We never store credit card numbers on our servers.
- Kid profiles — just a display name, emoji avatar, and optional PIN (securely hashed). No email, phone, or location data is collected from children. See Section 4.
- Family codes — randomly generated codes used for cross-device child login. They have no connection to your name, email, or personal data.
3. How We Use Your Information
We use your information to run your account, track your quiz progress, process payments, enable features like multiplayer and leaderboards, respond to support requests, and improve the platform.
We never sell your personal data to third parties and we don’t use your data for targeted advertising.
4. Children’s Privacy
Triviolt is designed to be enjoyed by families, including children. We take children’s privacy seriously and have designed the platform with children’s privacy in mind.
Children under 13 can only use Triviolt through a parent’s account. Kid profiles just need a display name, an emoji avatar, and an optional PIN — we don’t collect any email, location, or other personal information from children. All quiz data stays under the parent’s account, and parents can view, update, or delete their child’s profile anytime from their account settings or by reaching out to us at [email protected].
5. Your Data Rights
Depending on where you live, you may have the right to access, correct, export, or delete your personal data. To exercise any of these rights, contact us at [email protected] and we’ll respond within 30 days.
We keep your data for as long as your account is active. If you delete your account, we’ll erase your data within 30 days unless we’re required by law to retain it.
6. Third-Party Services
We use a few trusted services to run Triviolt:
8. Data Storage & Security
Your data is stored securely in cloud infrastructure with encryption at rest and in transit. All connections are encrypted, and we follow industry best practices to keep your information safe.
- Your account data is protected so that only you can access it.
- Child profile PINs are securely hashed before storage — we never store or see the original PIN.
- Payment data is handled exclusively by Stripe. We never store or process payment card details on our servers.
- We conduct regular security reviews and keep our systems up to date.
If you believe your account has been compromised, please reach out to us right away at [email protected].
9. Data Deletion
You can request deletion of your account and all associated data at any time by emailing [email protected]. We’ll take care of it within 7 days. Once deleted, your data cannot be recovered and any active subscriptions will be cancelled.
10. International Data Transfers
Triviolt is operated from the United States. If you’re accessing from outside the US, your data may be transferred to and stored in the US or other countries where our service providers operate. We ensure all transfers comply with applicable data protection laws.
11. Changes to This Policy
We may update this policy from time to time. For material changes, we’ll update the date at the top and notify you at least 14 days in advance. Continued use of Triviolt after changes take effect means you accept the updated policy.
12. Contact Us
Questions about your privacy? Reach out at [email protected]. We typically respond within 48 hours.
This Privacy Policy is also governed by our Terms of Service.